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You can use automation in Jira to approve or reject an approval based on comment logged on the Jira issue. To do this, please follow the below mentioned steps:

  • Go to the automation section in Jira and Create a new rule.

  • Select the trigger as Issue Commented and select Comment type as “All comments“

  • Add a condition “Issue Fields“ and select Field “Issue Type“ Condition “Equals“ and Value “<Issue-type>“ : Add the condition to select the issue type on which you wish to run the automation rule.

  • Add “if “ condition

  • A sample automation rule will look like:

    • EA4J-automation2.jpg

  • Add smart value as:

    • {
      "fields": {
      "EA4J Auto Approver Custom Field": {
      "approveReject": true,
      "user": "{{ACCOUNTID}}",
      "rule": "ed6b9d2a-d529-4b20-a90c-9f085640b1e8"
      }
                   }
      }

    • Here, "approveReject": true means approve; "approveReject": false means reject.

    • “rule“ should have the ID of the automation rule which needs to be executed.

    • EA4J-automation1.jpg

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